Apps & Tools

Payments & Transfers

• What is my Izola Pro daily transaction limit and how can I change it?

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• Can I setup a SEPA direct debit mandate?

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• Are there any threshold limits when transferring from my Izola Saver account to my principal bank account?

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• When are my Izola Pro Credit Card repayments taken from my account?

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Interest & Tax

• When will the interest on my Izola Saver be paid into my account?

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• Is my account covered by the Depositors Compensation Scheme?

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• Can I opt to have my withholding tax deducted at source?

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General

• What happens if I have forgotten my password and my Customer ID?

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• What happens if I forget my password?

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• What documentation is required by Izola Bank in order to replace or add principal bank accounts to my Izola Saver account?

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• How do I apply for an overdraft on my Izola Pro account?

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• How can I close my Izola Pro account?

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Eligibility / Requirements

• Do you offer accounts for minors (under 18 years of age)?

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Apps & Tools

• Do I need to enable cookies to use the Izola Bank website?

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• Do I need to enable Javascript to use the Izola Bank website?

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• What are the minimum system requirements to access the Izola Bank website?

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• What is the difference between Izola Pass and Izola Pro Mobile?

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• What is Izola Pass?

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• What is a QR Code and how do I use it to login to my online banking platform?

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Application Process

• Can I set up an internal direct debit on my Izola Pro account to pay Van Marcke invoices?

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